The classic scanning workflow follows a simple principle: scan, save, process manually. What appears straightforward at first glance creates a series of problems in practice:
Time Lost to Rework
Every scanned file must be manually opened, reviewed, renamed and moved to the correct folder. Often, metadata must be added or a cover page removed. This takes 3 to 5 minutes per document — time that quickly becomes a serious productivity issue at 50 or more scans per day.
Files Left Behind
In the rush of daily work, scan files are not processed immediately. They remain in the temp folder — for hours, days, sometimes weeks. Invoices miss payment deadlines, contracts are not filed on time, personnel documents cannot be found when they are needed.
Incorrect Assignment
When multiple employees use the same temp folder, mix-ups are inevitable. Files are named incorrectly, moved to the wrong subfolder or accidentally overwritten. The consequences: search effort, duplicate work and in the worst case, data loss.
Security Risk
A network folder full of unlabelled scan files is a data protection risk. Personal data — payslips, medical letters, contracts — sit unprotected on a file server, often without access logging or permission management. For GDPR-compliant organisations, this is a problem.
Practical example: A mid-size law firm with 10 employees scans around 80 documents per day into \\server\scans\. The manual rework — reviewing, renaming and assigning each file to a case — takes an average of 4 minutes per document. That amounts to over 5 hours per day spent exclusively on post-processing scans.