For Insurance

Process claims faster.
Manage policies securely.
Archive audit-proof.

Docuflair automates document processing in insurance companies: From claims notification to policy management to audit-proof archiving. All On-Premises and GDPR-compliant.

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100% On-Premises GDPR-compliant Scalable
Docuflair for Insurance - Efficient Document Processing
The Challenge

Do you recognise these problems?

Long Claims Processing Times

Claims notifications pass through multiple departments, are manually sorted and assigned. Customers wait, claims handlers search.

Scattered Policy Documentation

Contracts, amendments, correspondence - distributed across email, paper and various systems. A 360-degree customer view is missing.

Compliance Requirements

Regulatory requirements are growing. Documentation obligations require complete and traceable records.

Sensitive Customer Data

Health data, financial information, personal documents - a data breach can be existentially threatening.

The Solution

How Docuflair supports your insurance company

Automatic Claims Classification

Incoming claims are automatically recognised, classified and routed to the responsible team. OCR extracts claim numbers, policy data and more.

More about Flow

Central Policy File

All documents for a policy in one place: Applications, contracts, amendments, correspondence. Quick access for claims handlers and sales.

More about Scan

Audit-Proof Archiving

Compliant long-term archiving with complete audit trail. Configurable retention periods per document type.

More about Archive

Data Redaction for Sharing

When sharing with third parties (assessors, workshops), sensitive data can be legally redacted. GDPR-compliant.

More about Redact
Use Cases

Typical insurance workflows with Docuflair

01

Accelerate Claims Processing

Claims notifications by post, email or app are centrally captured, automatically classified and assigned to the right claims handler. All documents are linked to the claims file.

  • 60% faster claims processing
  • Automatic case distribution
  • Complete documentation
02

Digitise Application Processing

New insurance applications are scanned, OCR-processed and automatically validated. Missing information is detected, follow-up requests are generated automatically.

  • Automatic data extraction
  • Error reduction through validation
  • Faster policy issuance
03

Digitise Existing Customer Files

Legacy records are digitised in batch runs and assigned to the respective customer number. Paper archives can be dissolved.

  • 360-degree customer view
  • Fast full-text search
  • Space savings in archives
Recommended Modules

The most important modules for insurance

Docuflair Flow

Automatic document distribution and rule-based workflows.

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Docuflair Scan

Digitise documents with OCR and automatic classification.

Learn more

Docuflair Archive

Audit-proof long-term archiving with audit trail.

Learn more

Docuflair Connect

Integration with policy administration and claims software.

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60%
Faster claims processing
80%
Less search time
100%
On-Premises
0
Data breaches
Since introducing Docuflair, we have reduced our claims processing times by 60%. The automatic classification and assignment saves our claims handlers hours every day.
Insurance Company Property & Casualty Insurance
Frequently Asked Questions

FAQ for Insurance

Docuflair automatically classifies incoming claims, extracts relevant data such as claim number, policy number and claim type, and routes them to the responsible claims team. The entire process is logged.

Yes, Docuflair offers flexible interfaces (REST API, SOAP, file export) for integration with existing policy administration systems and claims management software. Integration occurs without changing your existing processes.

Docuflair runs 100% On-Premises on your infrastructure. All data remains in your network. Additionally, the redaction function enables secure sharing of documents without sensitive personal data.

Yes, Docuflair Archive offers audit-proof long-term archiving with complete audit trail. Retention periods can be configured per document type, automatic deletion after expiry is possible.

Through OCR full-text search and metadata indexing, you can find any document in seconds. Search by policy number, customer number, claim number or any text content.

Ready for more efficient insurance processes?

Experience in a personal demo how Docuflair optimises your document processes.

Request Insurance Demo +43 3112 47853